Metro pcs pop up ads upgrade#

I contacted the MetroPCS Corporate office in Tampa, FL and had to leave a message for their 'Customer Escalation Department', for which I received a telephone call back. I contacted their customer service department with my complaint, only to be put on hold for 15 minutes and 38 seconds waiting for a 'supervisor'. Seriously how many people are going to take the time to click through 3 screens to see if they 'qualify' for the promotion? NOT most normal people! In addition, if you have a pop-up blocker, you won't even see the Terms and Conditions. then why am I being singled out because I'm an existing customer? Also, after going back to their website and looking at the promotional offer, you have to click through to three screens before you get to the terms and conditions (which is white lettering on a light gray background) that state 'new activation only on a new line of service'. I'm sorry, but their motto is 'Wireless for All'.

REALLY? After all of the thousands of dollars that I have spent on continuous service and cellular phones for almost TEN YEARS, they want to charge me $198 (not including taxes) for a phone they are advertising for $49? **.

Metro pcs pop up ads upgrade#

The customer service representative stated that it was only for NEW customers and that the phone would cost me $168, PLUS a $15 upgrade fee, PLUS another $15 to transfer my phone to my husband's number. I walked up to the counter and stated that I wanted to get the LG Motion that was advertised for $49 on the website.

Petersburg, Florida Corporate store on 22nd Avenue North, I had to wait 5 minutes (which is in itself a miracle compared to the normal 1 hour wait. I figured that I could afford that and give my husband my LG Optimus M+. DALLAS, TEXAS - After being one of their original customers in the Tampa Bay Area (back from 2004), I decided to get myself a 4G LTE phone when I saw it advertised for $49 In-store only.